No major decision should be made without first doing your homework, that includes the decision of picking an HVAC contractor. You’ll want to secure a contractor that will listen to you and ensure they are meeting all your home comfort needs.
HVAC installation is not something you want to try to DIY. You’ll need to find a contractor that is highly skilled in a number of areas. They will work out your home’s load calculation, pull permits to guarantee local codes are met, check piping and plenty of steps in-between. If your top-of-the-line system doesn’t receive a top-of-the-line installation, you’re more likely to get mediocre performance from your system.
The experts at Cool Power LLC have put together some questions to ask to guide you on your quest of finding your ideal HVAC contractor.
Do they have references or referrals?
Before you work with a company they should be able to provide you with a list of recent customers that can verify the quality of their work. From there you can call and ask them about their recent HVAC projects, if they are pleased with the results and if they would choose the company again in the future.
Some other sources to check with are the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Looking up a contractor on BBB will allow you to see consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that utilizes the know-how of over 60,000 professionals and 4,000 businesses. Contractors that are a part of ACCA are serious about their profession and will happily provide you with referrals.
One other option is requesting the help of your friends on social media. These recommendations are given by people you know and trust. In most cases you’ll not only get feedback on what contractors to use, but also who to avoid. If you’re looking for suggestions from your neighbors, nextdoor.com is literally a a social network comprised only of your neighbors.
Are they NATE-certified?
If your contractor is NATE-certified you can trust you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. To achieve NATE-certification a technician has to pass specialized and real-world tests that were put together by a committee of the top industry experts.
Are they properly licensed and insured?
Just about every state requires licensure for HVAC contractors. This provides protection for consumers from companies that use inexperienced workers. A short online search will show you whether your state requires a license or not. If you are living in a state the requires a license and your contractor doesn’t have one, look elsewhere to avoid any issues.
When to ask these questions?
The best time to find a quality HVAC contractor is before anything breaks down. If you get your system checked when it’s functioning properly and get your yearly maintenance scheduled to keep it running properly.
Building a relationship based on trust and experience is important to us at Cool Power LLC in Ronkonkoma. Our professionals would be happy to answer any questions you may have about home comfort. Give us a call at 631-246-4029 or set up an appointment with us using our online scheduler.